單項(xiàng)選擇題MightyResearch indicated that a significant percentage of SMBs are concerned about which factor in a UC solution?()

A. non-Cisco vendors providing more viable SMB solutions
B. costs out-weighing benefits
C. cost savings to justify replacing existing legacy systems
D. minimized call-center effectiveness


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1.單項(xiàng)選擇題A distribution area provides an aggregation point for which components?()

A. edge devices
B. aggregation switches
C. core devices
D. access-area switches

2.多項(xiàng)選擇題Which two CRM servers allow Cisco Unified Call Connector to be configured for connectivity?()

A. Microsoft Dynamics
B. Salesforce.com
C. Oncontact
D. Siebel
E. ACT!

3.多項(xiàng)選擇題Which three characteristics are indicators that a potential SMB customer is in the SBR-defined growth phase? ()

A. focusing on becoming more efficient
B. wanting greater connectivity for customers
C. requesting convergence of voice and data
D. providing a customer with a basic up-to-date website
E. needing rapid secure access to customer history, data, or buying behavior

4.單項(xiàng)選擇題What is the primary purpose of IPS?()

A. to scan packets for malicious activity
B. to provide basic firewall protection
C. to host secure remote communications
D. to host Internet connectivity
E. to provide AIM

5.單項(xiàng)選擇題What is a primary partner benefit of selling services?()

A. easier customer sales cycle
B. increased margins
C. fewer customer call backs
D. available financing options