單項(xiàng)選擇題Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）

A. Cisco Unified CallManager
B. Cisco Unity Express
C. Cisco Unified CallManager Express
D. Cisco Unity


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1.多項(xiàng)選擇題If XYZ LTD has a problem with the hardware, which two options does the Cisco SMRTnet Contract Offer?（）

A. Cisco IOS upgrade, including the most recent patches and bug fixes
B. OnSite Support
C. Advanced Hardware Replacement
D. No Hardware Replacement

2.多項(xiàng)選擇題Which three options are features of the Cisco 3800 Series Integrated Services Routers?（）

A. Integrated Hardware for offload of encryption services
B. Wireless LAN
C. SRST with centralized Cisco CallManager fro up to 120 IP Phones
D. Support For up to Eight NMEs
E. Cisco CallManager Express for up to 36 IP Phones support
F. High Performance Architecture optimized for concurrent service deployment

3.多項(xiàng)選擇題Which two options are benefits of the Cisco Technical Assistance Center?（）

A. Enhances network and/or application availability, reliability and stability
B. Provides rapid fault isolation in a complex environment, leading to quick resolution
C. Increase the Performance of current Features
D. Processes broad Expertise in Cisco technologies

4.多項(xiàng)選擇題What are two benefits of the Cisco TAC?（）

A. Having improved network availability and performance
B. Having Access to the current software releases and support for software packages
C. HavingThe ability to access a group of experts
D. Having direct or indirect access to the Cisco TAC global organization

5.多項(xiàng)選擇題Which three are the phases of the Cisco Smart Business Roadmap?（）

A. Finished
B. Implemented
C. Foundation
D. Beginning
E. Optimized
F. Growth