A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
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A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
最新試題
What formula do you use to compute the number of IVR ports?()
Which of the following CRS upgrades are allowed?()
How does the Extended Get Digit String step differ from the Get Digit String? ()
How many skills may an agent have?()
How many Team reports are available on the Cisco Supervisor Desktop?()
Which three are core server software components for IPCC Express?()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
What level of control does a subflow have on the overall contact?()
Which two items does the Cisco CRS 4.5 Installer always install on the system?()
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()