An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.
How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
A.1
B.2
C.3
D.4
E.5
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A.Wait until the node is completely installed to start installation on the next one.
B.After you insert Disk 2.
C.A dialog box, "It is now safe to start installing the next node," appears during the installation.
D.After Windows OS is installed on the first node.
A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
A.The Standby Server can be installed across the WAN from the active server.
B.MS SQL 2000 must be installed for the datastores.
C.MS SQL 2000 or MSDE can be installed for the datastores.
D.On the Standby Server, you must install the same components that are installed on its corresponding active server.
E.The Standby Server can be installed on one of the CallManager servers.
F.The active server can be installed on one of the CallManager servers.
A.JTAPI
B.Cisco Media
C.VXML
D.MRCP ASR
E.MRCP TTS
A.license information
B.Alarm and Trace Configuration
C.CRS Installer
D.Control Center
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What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
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An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
Which three are core server software components for IPCC Express?()
Which of the following CRS upgrades are allowed?()
How many skills may an agent have?()
Which interface is used to configure debug parameters for log files?()
What formula do you use to compute the number of IVR ports?()
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()