（）is the process to handle returned goods,recycle useful materials and dispose waste goods.

（）links the entire logistics process with customer.

Freight forwarders purchase long distance service from（）carriers.

Door-to-door services refer to carriers（）goods in the shippers＇and consignees＇ warehouse.

Storage creates the（）value in logistics.

（）logistics is the management by computer and Extranet.

（） is software to manage the relationship and communication between customers and suppliers.

（）are used widely in the operation of warehouse and distribution center andform the basic handling device for a number of selection system.

Logistics information refers to general logistics（）and documentation.

Transport agencies include air and surface（）.