多項(xiàng)選擇題Which of the following require physical CD/DVD media to be ordered and received prior to patching and/or upgrading IPCC Express 4.0?（）

A.Major Release  
B.Minor Release  
C.Maintenance Release  
D.Service Release  
E.Engineering Special


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1.單項(xiàng)選擇題When deploying IPCC Express 4.0 for the first time, when and where is the licensing of the customer specified? （）

A.during Installation Cluster Setup, in the CRS Installer  
B.after installation, during first-time login, in CRS Application Administration  
C.after installation, in CRS License Update Utility  
D.during Installation Server Setup, in the CRS Installer

2.單項(xiàng)選擇題How do you start an event-triggered debug session?（）

A.Select "Start" from the Debug menu in CRS Script Editor.  
B.Select "Reactive Script..." from the Debug menu in CRS Script Editor.  
C.Select "Debugging" from the Trace menu in CRS Application Administration.  
D.Select "Start Trace" from the Trace menu in CRS Application Administration.

3.單項(xiàng)選擇題When using the Call Subflow step, can variables be shared between the parent (calling) flow and the subflow?（）

A.No.  
B.Yes.  
C.Yes, but they must be manually passed via input and output mapping.  
D.Yes, but they must be manually created in both flows and have the same name. 

4.單項(xiàng)選擇題Which of the following step libraries is included in the license for IPCC Express Standard? （）

A.ICM steps  
B.e-mail steps  
C.media steps 
D.database steps

5.多項(xiàng)選擇題Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?（）

A.CTI port  
B.CTI Route Point  
C.agent skills  
D.JTAPI user  
E.CRS prompt language  
F.ASR provider  

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