單項(xiàng)選擇題How many Team reports are available on the Cisco Supervisor Desktop?()

A.1  
B.3  
C.5  
D.7


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2.單項(xiàng)選擇題Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()

A.Premium only  
B.Enhanced and Premium only  
C.Standard, Enhanced, and Premium  
D.Cisco Unified Contact Center Express does not support embedded internet browser

3.單項(xiàng)選擇題Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()

A.Cisco Unified CallManager cluster setup  
B.SQL 2K server setup  
C.Cisco CRS server setup  
D.Cisco CRS cluster setup

4.多項(xiàng)選擇題Which two items does the Cisco CRS 4.5 Installer always install on the system?()

A.Cisco Unified CallManager  
B.Cisco Unified CallManager BARS Utility  
C.Java plug-in  
D.SQL 2K Server 

5.多項(xiàng)選擇題Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

A.database integration  
B.prompt and collect  
C.VoiceXML  
D.opening and parsing HTTP and XML documents  
E.PQ  
F.E-mail Queuing 

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Which of the following is not a CRS Telephony or Media Subsystem?()

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What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()

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When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()

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What happens when the CRS Engine fails in a High-Availability CRS deployment? ()

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Which of the following CRS upgrades are allowed?()

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Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()

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Which tool or interface is used to configure debug parameters for log files?()

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Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()

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Which two items does the Cisco CRS 4.5 Installer always install on the system?()

題型:多項(xiàng)選擇題

Which interface is used to configure debug parameters for log files?()

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