A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
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A.All activities fail over without any loss of data or dropping any calls.
B.All current agent calls are dropped.
C.All callers on active CTI ports are dropped.
D.The standby CRS Engine starts, processing new calls immediately.
A.1
B.2
C.Depends upon the number of agents
D.Depends upon the locations of the CallManager clusters
E.Depends upon how many nodes are in the CallManager clusters
A.Wait until the node is completely installed to start installation on the next one.
B.After you insert Disk 2.
C.A dialog box, "It is now safe to start installing the next node," appears during the installation.
D.After Windows OS is installed on the first node.
A.CRS Engine
B.recording
C.Cisco Agent Desktop
D.monitoring
E.Cisco Supervisor Desktop
最新試題
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()
How many skills may an agent have?()
How many Team reports are available on the Cisco Supervisor Desktop?()
Which two items does the Cisco CRS 4.5 Installer always install on the system?()
What is the default filename for the component trace file?()
What formula do you use to compute the number of IVR ports?()
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()
Which should you check to verify that you have correct software product versions installed?()
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()