A.CTI dialogue control port
B.CTI Route Point
C.dialogue group
D.Call Control Group
E.CTI Route Port
F.CTI Route Point association with JTAPI User
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A.CiscoMIVR.log
B.CiscoMADM.log
C.CiscoMEDT.log
D.CiscoMCVD.log
A.CRS Node Manager
B.CRS Engine
C.Cisco Recording
D.CRS Application Editor
E.Cisco Monitoring
F.CRS Repository Datastore, CRS Historical Datastore, CRS Config Datastore, CRS Agent Datastore
A.It can be used in conjunction with another step.
B.It allows the application programmer into another section of the application.
C.Most of the Extended Get Digit String variables can be changed while the application is running.
D.It allows the entry of a Boolean expression for the Interruptible and Clear DTMF Buffer on Retry fields.
A.The subflow cannot call additional or "nested" subflows.
B.The subflow cannot transfer the contact to another resource.
C.The subflow has full contact control and can perform any action that the parent flow can perform.
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + CTI ports
最新試題
Which three of the following are licensed Cisco CRS 4.0 software products?()
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How many Team reports are available on the Cisco Supervisor Desktop?()
Which three of the following are valid CRS deployment scenarios? ()
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()
What can help expose problems with script logic or validity by simulating the execution of a script?()
What formula do you use to compute the number of IVR ports?()
How many skills may an agent have?()
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()