單項選擇題In IPCCX, skills can be assigned to which of the following configuration objects?()

A.resources  
B.Skill Groups  
C.competence levels  
D.Resource Groups


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1.多項選擇題Which three IPCCX configuration steps are only available in the IPCC Express Enhanced or Premium edition? ()

A.Create Resource Groups  
B.Create Skills  
C.Assign Resource Groups and Skills to Agents  
D.Create Contact Service Queues  
E.Provision Remote Monitoring  
F.Provision Agent-based Routing 

5.單項選擇題Which statement is true about the default e-mail address used in the E-mail Subsystem Configuration page? ()

A.If no From field is specified with an address in the Send E-mail step, it will use the default.  
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.  
C.Alarms that are generated by the CRS Server are automatically sent to it.  
D.If no e-mail contact is specified in the Create E-mail step, the default is used.

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Which two items does the Cisco CRS 4.5 Installer always install on the system?()

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When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()

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